FAQ's for Jail Visitation

FAQ's for Jail Visitation

How can I put money on commissary?
  • Phone (866-345-1884)
  • Internet (www.inmatedeposits.com)
  • Money order through the mail (201 W. North Street, Wooster OH  44691)
Can I purchase commissary for the inmates?

Yes. The Securepak program allows you to order commissary for an inmate. 

What can I bring in for the inmates?

ONLY medications (must be in original prescription bottles) will be accepted.  Hygiene items, underwear, etc. must be purchased through the jail commissary.  Reading materials will be furnished through the jail library.

How much money can I put in an inmate's commissary account?

Any amount is acceptable.

Do you accept personal checks?

No, we only accept cash or money orders.

When is visitation?

Sunday from 12:20 PM - 4:10 PM by appointment.

What do I need to do to visit an inmate?

The inmate must put you on his/her visitation list. You must bring a picture I.D. with you to visitation. All visitors must be dressed appropriately; No revealing attire can be worn during inmate visitations.

How long will I be able to visit?

Visitations are 30 minutes. Each inmate gets ONE 30 minute visit per week.

Must my infant have an I.D.?

Yes. We will accept social security cards or birth certificates for children.

Can an inmate call me from the jail?

Yes. Inmates have access to a phone from 8:00 am to 10:00 pm each day.  We have a special jail phone system and all calls are collect. They will be billed to the person receiving the call.

The Wayne County Sheriff's Office has collect telephones in all housing units within the facility. Many questions have arisen about receiving phone calls and what to do when a problem is encountered.

The inmate phone system is provided and maintained by Evercom Systems Inc., and services and billing information are handled by Correctional Billing Services. They may be contacted 24 hours a day 7 days a week by any of the following means:

Phone 1-800-844-6591

Email: customer_service@correctionalbillingservices.com

www.correctionalbillingservices.com

Do you accept incoming calls for the inmates?

No.

Do you accept mail for the inmates?

Yes, it must be sent through the U.S. Postal Service. All incoming mail should be addressed to the inmate and mailed c/o Wayne County Jail, 201 W. North St., Wooster OH  44691. You must include your return address.

Can I bring in a letter for you to give to my friend in jail?

No. All incoming mail must go through the U.S. Postal Service.

Can I send a package to my friend in jail?

No. We only accept letters or greeting cards through the mail.

Can inmates write to people while they are in jail?

Yes. It must be sent out through the U.S. Postal Service.

Can inmates with no money purchase items through commissary?

Yes. Inmates can purchase hygiene items and writing materials through our indigent program.

Are religious services and counseling available in the jail?

Yes. Church service, religious counseling and minister visits are available in the Wayne County Jail.

What time are video arraignments?

Video arraignments are held Monday through Friday at approximately 8:00 am.

Do you release warrant information over the phone?

You can obtain information about whether or not an individual has a warrant by checking the court dockets. Access their website via the link below. Enter the individual's information and click on search. Once you find and select the case, go to the "Dockets" section. For further clarification, you may call the clerk's office. 

A person suspecting they may have a warrant may also check, in person, at the Jail. They will need to bring with them a state-issued I.D. or driver's license to check on a warrant.

Can I bring in items during the holidays for my family member in jail?

No. We do not accept food or gifts during the holidays for inmates.

Can inmates continue their employment while they are in jail?

This is up to the judge and must be handled by the inmate's attorney or public defender through the Probation Department.

Can inmates receive counseling while they are in jail?

Yes. We have mental health and alcohol counselors available. AA meetings are also available.

Can inmates receive their medications while they are in jail?

Yes. We have a medical staff available and inmates can receive their personal medications.

Can I send pictures to an inmate?

Yes. Inmates are allowed a total of four pictures in their cells. If an inmate is found with pictures exceeding this limit, they will be placed in their personal property.